I have the same problem. Tried Chrome and Edge, neither made a difference. Cleared cache and cookies. Closed down kaspersky. I can launch a hyper-terminal on the same computer and launch a browser and ChatGPT from there without any problem. I’m not using a VPN. I pay for the Plus version, but won’t be if I can’t use it without jumping through all of these hoops. I had been using it fine, and then it just stopped today. The only thing that changed that I can think of is that Windows did some updates when I shut down today.
i am having the same problem. I already tried to clear the cache, tried Edge and Chrome and also anonymous tab. Nothing worked. still getting this weird message.
Same here. Windows, Avast… Never had issues before. Using Plus.
Same here - on Starlink, no VPN. Just signed up for monthly subscription (via authentication) - then blocked. Logged out / in, same response.
Works via phone though. Above comment relates to Windows 11 on laptop.
@steve21
Welcome to the forum!
Thanks for the the details in
and the follow-up in
That is the first time I recall seeing note of Starlink for this message (meaning you gave useful info, not that it is a new problem) and rarely do I see such replies note a solution. ![]()
If you use the starlink wifi on your mobile do you get the same problem or is it ok?
If the starlink connection works on a mobile phone via wifi, then there is some software on yoru laptop causing it, usually AntiVirus software and web defender systems. Could also be a Pi-Hole advert blocker or some other network manipulation software.

