HOW TO FIX ERROR: "An error occurred. If this issue persists please contact us through our help center at"

Hello everyone,

If you’re experiencing an issue with ChatGPT and receiving an error message that reads “An error occurred. If this issue persists please contact us through our help center at,” we’re here to help you resolve it.

One of the potential causes of this error message is a program that provides a Web protection feature, which may be interfering with the proper functioning of ChatGPT. The solution is to disable this feature, which can have a negative impact on the performance of ChatGPT.

The most common program that includes this feature is NordVPN. If you’re using NordVPN, all you need to do is turn off the Web protection feature to resolve the issue with ChatGPT.

We hope this helps you resolve the issue and get back to using ChatGPT without any further problems. If you have any further questions or concerns, please don’t hesitate to reach out to ChatGPT’s Help Center at


It works for me. Thank you very much!

1 Like

Unfortunately, it doesn’t work with my PC at all. ChatGPT is working only with Vivaldi browser on my PC. Neither Brave Browser nor Microsoft Edge.

This isn’t helpful at all. Please fix this issue without asking us to disable our firewalls.

1 Like

Check this detailed article if you getting “An Error Occurred If This Issue Persists Please Contact Us Through Our Help Center At Chatgpt”. Hope it will help you

Help, I am a subscriber. I get this error.

1 Like

If you are getting this error, please see the status page to ensure that there are no service interruptions:

Then, per the message, please proceed to for more support.