My account had been "Access Terminated", please help to recover it

Community
1

i used the api for translation. I finally found that there are rate-limits for api daily use, I have read the “rate-limits” term now. please recover my account. Tks:), support@openai.com
here is the email I had received：
“After a thorough investigation, we have determined that you or a member of your organization are using the OpenAI API in ways that violate our policies.

Due to this breach we are halting access to the API immediately for the organization Personal. Common reasons for breach include violations of our [content policy]( You may also wish to review our [Terms of Use]

If you believe this is in error and would like to appeal, please contact us through our [help center]. We will review appeals within one“

1 Like
2

Problem solved? I got the same problem yesterday.

3

Not yet. I am waiting for the reply of official.

4

Me too. I try connect by api key and to get answer but doesn’t work

5

Me too +1. I try to connect openai api,but got “Your access was terminated due to violation of our policies”.

1 Like
6

Me too.I am waiting for the reply of official.Did you solve your problem?

7

Me too+1. Waiting for the reply of official

8

Hey folks, please reach out to https://help.openai.com to connect with our support team, they are the right folks to help in situations like this!