Access denied ask for help

ChatGPT
1

Access denied

You do not have access to chat.openai.com.

The site owner may have set restrictions that prevent you from accessing the site.

Ray ID: 7b86574b98334a6b
Timestamp: 2023-04-15 18:44:38 UTC
Your IP address: 8.222.172.184
Requested URL: chat.openai.com/
Error reference number: 1020
Server ID: FL_410F175
User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/112.0

i can not open “https://chat.openai.com/”,why?I just found this problem.
i do nothing ! Is there a virus on my computer? Twice last night, my TightVNC automatically disconnected.
Ask for help ！
I can’t find an official place to ask for help, so I have to ask for help here, can anyone help me?

2

I am wondering. What country are you trying to use this service from?

is it datacenter?

3

The physical address of the aliyun server I rented is in Singapore.

I open the openAI website directly with a browser on this server computer.

4

try using mobile data, let me know.

5

sorry
my English is not good.
what do you mean ‘mobile data’?
Do you mean to let me visit this website with the browser on my mobile phone?

7

still can not access https://chat.openai.com/

:smiling_face_with_tear::smiling_face_with_tear::smiling_face_with_tear:

8

Same issue I met, any solution for this? Where to find the official support? Here is my err info:

Access denied

You do not have access to chat.openai.com.

The site owner may have set restrictions that prevent you from accessing the site.

  • Ray ID: 7b8b57cc9f2aa3cd
  • Timestamp: 2023-04-16 09:18:47 UTC
  • Your IP address: 119.1******.251
  • Requested URL: chat.openai.com/
  • Error reference number: 1020
  • Server ID: FL_35F954
  • User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.0.0 Safari/537.36
9

I’m also getting the same response -

Access denied

You do not have access to chat.openai.com.

The site owner may have set restrictions that prevent you from accessing the site.

  • Ray ID: 7c09aae858308cec
  • Timestamp: 2023-05-01 17:15:37 UTC
  • Your IP address: xx.xx.xx.xx
  • Requested URL: chat.openai.com/
  • Error reference number: 1020
  • Server ID: FL_388F364
  • User-Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Safari/537.36