We started getting 429 errors today even though we have a bunch of funds and credits in our account.
Please advise or we will change providers.
3 Likes
Same here since yesterday
2 Likes
Billions of dollars and they can’t get their billing right.
2 Likes
Same. I have a project stopped dead in its tracks because I hit the RPD limit in 2 minutes.
2 Likes
Should one create a new account/project or what?
1 Like
I think you’re still going to be stuck on free tier. It seems like its a fairly widespread bug in their system.
2 Likes
I’ve never been on the free tier. But just created a new project and that automatically just worked.
1 Like
I just tested making a new organization, generating a new key and this doesn’t work for the free tier bug. Still getting rate limited.
1 Like
I created my account today, added credits, I see them on the balance, but am getting the same error:
2 Likes
Having this issue on at least 2 accounts from me and a partner
2 Likes
I am having this same issue as well. I have $50.00 loaded on the correct project and account, and am repeatedly getting the 429 error despite usage being at $0.00.
1 Like
You’ve reached your usage limit. See your usage dashboard for more details. If you have further questions, please contact us through our help center at help.openai.com.
i put now 15 USD and i not spend nothing… i try to use completion or playground and return this
1 Like
I’m in the same boat. Both of my main projects were taken down today and their chat bot says it will be up to 3 days to get an email response.
1 Like
What doesn’t make any sense at all, you can commit and buy $500 credit but then they limit what you can use of that, so stupid. If you are committing to spend $500, why in the world would you limit this?
1 Like
Okay, mine just resolved and I’m back up.
1 Like
I hope this means someone’s now aware of how wide-spread of an issue this is. Its been over 24 hrs since i put in my support ticket (and a week+ of having funded my account) and still no fix.
2 Likes
They debited $74 in credits for just 2 requests using gtp4o! It’s absurd.
Note: It had been working for months, without any changes to my code or bugs on my system’s part.
1 Like
I put in tickets over 6 months ago that haven’t been responded to, good luck.
1 Like
I received an email that all is resolved today but I had already created a new project and API key which fixed the issue a day ago.
Annoying though since I was in a sales meeting demoing the product.
1 Like
Still not working for me. 
1 Like