Why is there no way to contact support via email?

There is absolutely no way for us to contact support even if we pay for premium. Is there? Or its made o difficult…

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Hi!
The most direct way to contact support is through the chat interface at help.openai.com.

You can also send an email to support@openai.com, which works in the same way.

I have tried this but it is not working.

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In the bottom right corner, or at the bottom if you are on mobile, is a little chat bubble. Click it and you will find a ‘messages’ icon. From there you can contact support directly.
You have to be logged in on the same device/browser in order for it work.

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