I know the app was having issues. But I haven’t been able to create anything since yesterday. I keep getting this message, which isn’t correct… cause it is not generating anything.
(I’m a Plus user).
“You can only generate 1 image or video at a time. Upgrade to generate more images or videos at the same time”
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Yea, its weird… For me it’s the same.
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I’m having this issue too. Hope this is just temporary, and they will fix it soon.
Same issue. I was afraid of being the only one experiencing this.
i have same problem You can only generate 1 image or video at a time
Upgrade to generate more images or videos at the same time
when fix? ho i contact the support?
you resolve this problem?
No. 
After chatting for a while, finally came up with this.
"Thank you for clearly listing the steps you’ve already taken and confirming your region is supported. I understand how important Sora is for your work, and I appreciate your patience. Since you still see the error and the Sora interface fails to load despite all troubleshooting, this does look like an account-specific technical issue that needs a deeper review. I will make sure this is flagged for review by the appropriate team so your account and access can be thoroughly checked. While I can’t resolve this directly or review your account myself, your detailed explanation will help speed up the investigation. In the meantime:
- Monitor your inbox for any communication or status changes regarding your account.
- Try again periodically in case the restriction is lifted automatically. Thank you for your patience. Your request for a manual review is noted, and the team will work to resolve this as soon as possible. If you have any updates (such as new error messages), please let me know and I’ll keep your requests up to date."
Chan chan. 