I had 2 Limit Reset Credits on my usage dashboard. And I just maxed out my weekly limit (resets in a day) but now I can’t see my reset credits? Is it a UI bug?
Thanks for reporting this, @fievel. I can see why that's confusing.
That doesn't sound like the expected behavior.
Could you create a support ticket by emailing support@openai.com? Once you receive a case ID, please reply here with it. That lets our team help monitor the case and step in if needed.
-Mark G.
I got a workaround by executing /usage in codex cli. This allowed me to redeem my limit reset credit.
Thanks for sharing the workaround, @fievel. Glad you found a way to trigger the limit reset credit by running /usage in the Codex CLI. That should be helpful for anyone else who runs into the same issue.
We'll go ahead and close this case. If anyone runs into a different issue or the workaround stops working, feel free to start a new thread.
-Mark G.