Urgent Refund Request - Mistakenly Purchased Annual Subscription Instead of Monthly

ChatGPT
,
1

I am seeking urgent assistance with a refund issue. I intended to subscribe to ChatGPT for one month but accidentally selected the annual plan instead. This subscription was charged to my school’s corporate credit card, so it’s essential to resolve this as quickly as possible.

Could someone from OpenAI please help expedite the refund process? . I would appreciate any guidance or updates on how soon this can be resolved, as it’s important for compliance with our school’s financial policies.

Thank you in advance for your help and understanding.

3

Hello!

Did you purchase a team subscription or ChatGPT Plus? I’m asking because there currently isn’t a yearly ChatGPT subscription option available.

5

Team subscription. I purchased team subdcription for a year.

6

You need to contact help.openai.com

Here is a explanation for ChatGPT Plus.
I expect the process will be quite similar.

Good luck!

https://help.openai.com/en/articles/7232895-how-do-i-request-a-refund-for-chatgpt-plus

7

I’ve already done this process but I don’t any reply :frowning:

2024년 11월 2일 (토) 오후 3:53, vb via OpenAI Developer Forum <notifications@openai1.discoursemail.com>님이 작성:

8

Sorry to hear about that, but in the developer community forum we have no means to help you with account and billing related issues.

help.openai.com is the only way forward.