The data for an extremely important case study just disappeared within an hour. Also, we noticed it would not allow us to upload any files of data from PDFs, ie CBC reports necessary for the case. There are several veterinary patients whose lives could be adversely affected if we don’t get the data back. The data and Openai’s responses were extremely pertinent to the cases. We have some of the back data but are missing key observational information. We had noticed that the file upload was disabled prior to this occurring. However, we have not heard back from support at Open AI on what the resolution is. Our app tells us the data is there on its server but not visible on our side. However, not sure that is true because when we update cases, it acts like its the first time it has seen the data. It won’t allow us to upload the pdf backup tables to correct the data loss either.
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