Uploaded file is not linked to vector store?

API
1

Hi

my project was working perfectly , today the agent was unable to read the books inside the uploaded and linked files to the vector store , after the debugging I find out when I upload the file and create the vector store then try to link the file to the store its not linked the vectors store remain empty , but all returns was success from the open ai sdk .

file = upload_book_to_gpt(book_id)

print(f"[VECTOR STORE][UPLOAD TO VECTOR STORE] vector_store_id {vector_store_id} and book {file.id}")

#Add to vector Store

_client = gptClient()

vector_store_file = _client.vector_stores.files.create(vector_store_id=vector_store_id,

file_id=file.id)

2

I’m having the same issue. This was working fine until late yesterday for me. Interestingly, the default chunking strategy (800, 400) results in a Server 500 error (below). My chunking strategy is actually 400, 200. That does not return the error, but the file is not attached. This really causes my users a big problem because there is no error to trap.

@ 800x400 Chunking Strategy:
{‘error’: {‘message’: ‘The server had an error while processing your request. Sorry about that!’, ‘type’: ‘server_error’, ‘param’: None, ‘code’: None}}

1 Like
3

Same here, it stopped working since today, I can upload files using the api, I can create the vector store using the api, but attaching the file to the vector store fails.

1 Like
4

The Dashboard > Storage interface does not show the file attachment, but if I query the vector store to list files, I see the file in_progress. It just seems to remain in an in_progress status in perpetuity.

1 Like
5

Main thread seems to be here:

6

Thanks all for the posts. We're looking into this now! Will keep this thread (and the main thread) updated.

1 Like
7

We have the same problem and our entire suite of AI operations is completely down because of this. Please look into this soon!

All our vector stores appear empty and can’t load files into them.

8

Hi, this is happening to me also on three separate OpenAI accounts. I can also reproduce this issue easily by creating a vector store through the OpenAI dashboard and attaching a file through the UI. This is definitely not something with my code.

Good luck to the OpenAI team on this busy week! :slight_smile:

Phil

9

The status page is live! We'll keep it updated as we work towards a solution.

And appreciate it, @phil24 🙂

1 Like
10

Oh same problem here, but at the moment the RAG works. The problem is tha vectore store is still indexing new files

11

Same issue here. Started for me at about 11pm PST.

Any work arounds?

12

I have not been able to find any work arounds. I even tried creating the vector store through code and uploading the file to there. It seems that the file will not appear in the vector store until the embeddings are created. So it appears the issue is the embeddings are not getting created.

13

Fun thanks! Was just about to go down that route.

14

Hi everyone, how are things looking on your end! This should be resolved now (as of Aug 7, 2025 5:45pm PT).

https://status.openai.com/incidents/01K232T2BGGKVZN2C19F4D4YMA

Thanks for all your patience here!

15

same issue today and still

1 Like
16

@OpenAI_Support we are facing this same issue again, file stucked in indexing since hours.

2 Likes
17

We are facing same issue, the file uploaded and shows status “Ready” , the vector store created successfully but attaching files is not working as expected!

1 Like
18

The problem is back. Same symptoms, same issue. Same dashboard reproductibility.

19

Hi everyone, apologies for the disruption. We're working on this now!

20

Status page here: https://status.openai.com/incidents/01K31KECPNDYEKYWWGZAY4TYSH

Still working on a fix and will keep the status page updated! Thank you all for your patience here.