So I have 2 accounts (Main and alt). The main account doesn’t show upload file button but my alt account does, so any solution for this?
1 Like
The same thing is happening here. On the day the 4o was released, the option appeared normally, but after about 3 days of use, the option disappeared and hasn’t appeared again.
1 Like
same here…no idea why :::
1 Like
I have the same problem. 
1 Like
Google brought me here. I’m having the same issue and I was so confused. I upgraded to the $20/mo package because my file was too big and then I couldn’t upload a 2nd version. If I make a new query the paperclip icon returns. I even explained the problem to ChatGPT and it confirmed I should be able to upload multiple files…
I had the exact same problem as you. Bought the upgraded version, uploaded file and couldn’t upload again. Then I saw the problem, at the top left right of the menu but left of the text between you and Chatgpt. It shows which version you are using. Mine switched to ChatGPT Mini, somehow. I changed click and changed it back to the normal version and the paperclip returned and I could upload again.
Hope this helps.