Hello I got this message today. My use is really basic to learn languages alone now I cannot use it at all. Do you have any idea what’s going on and how long they will they to fix it.
I already wrote and email I am afraid they will take ages to respond
I got the same limitation! I think they limit us to save performance! I contact the support but they do NOTHING! The answer, after 1 day delay!, was so simple and rendered:
Hello there,
Thank you for reaching out to OpenAI support.
We’re sorry to hear you’re experiencing issues with accessing o1 pro mode. There are a few reasons why your model access might be temporarily limited, such as potential terms of service violations, security concerns, or recent account changes.
Here are some steps you can take to resolve the issue:
Verify Compliance with Terms of Service:
Ensure your actions align with our policies. Possible violations include sharing account credentials, using services for harmful activities, or attempting to misuse the platform.
Re-Secure Your Account:
Strengthen your account security by resetting your password. You can do this by going to our Password Reset Page and following the steps to create a strong, unique password.
Enable Two-Factor Authentication (2FA) for an additional layer of protection.
Wait and Try Again Later:
Sometimes, recent account changes or ongoing security reviews cause temporary downgrades. Allow a few hours for these updates to process, then attempt to access the features again.
If you’ve completed these steps and are still experiencing issues, please don’t hesitate to reach out. Providing additional information, such as screenshots or screen recordings, would be greatly appreciated.
For more detailed information, you can refer to our Troubleshooting Model Feature Access Issues article.
We hope this helps! Let us know if there’s anything else we can assist you with.
Best, regards…