Basically, I am operating a Chatbot service that provides a RAG and Search service to our users. I do not know how OpenAI has detected traffic from unsupported regions as we have already blocked some countries. The users must have circumvented this by using some proxy service or etc. We run our serv…

[image] YourAverageDev: We run our servers on the edge using CloudFlare This came up yesterday, I believe. Sounds like you have some users in unsupported countries, and when they log in and use your site, they’re being served from a “local to them” server which is on a restricted list. You’…

My guess is that cloudflare uses the nearest server to route the requests and that server could be in an unsupported geography.

Related… [image] Identifying API Keys with Traffic from Unsupported Regions API Finally, after some waiting and communication, the customer support team revealed the issue: OpenAI detected that a portion of our traffic (likely ~5%) from our Cloudflare Worker app originat…

I have an app running with Cloudflare Worker as well. When requests come from China etc., “edge” code will run in Cloudflare’s China datacenter. Eventually I set up firewall rules on Cloudflare to whitelist only those supported regions: [Screenshot 2024-06-25 at 9.36.37 AM] This time OpenAI did …

Unsupport API Traffic Issues (OpenAI has detected traffic from unsupported regions)

API

PaulBellow June 25, 2024, 4:34pm 4

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Unsupport API Traffic Issues (OpenAI has detected traffic from unsupported regions)

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