Hello,
I am trying to submit my App for review, but it is failing saying that I need to complete individual verification. But my Individual verification status is “Verified.”
Thanks!
Welcome to the community, @joules.cc !
I know we’ve heard of this problem before. Have you reached out to support yet? Might be your best bet. In the meantime, you might also search for similar problems here, as I’ve heard it mentioned previously.
What kind of app did you make?
Thanks for sharing this, @joules.cc. I can see why that's confusing if your verification status already shows Verified.
Also good advice from @PaulBellow. We've seen similar reports where the verification status and app review system don't appear to sync correctly.
If you haven't already, I'd recommend creating a support ticket and including a screenshot of your verified status along with the review error message. Support can check whether something is stuck behind the scenes.
-Mark G.