Hi,
Has anyone managed to send API platform organisation invites to a user from a different domain?
I’ve trouble shooting it with OpenAI support although Im pretty sure Ive just been speaking to a bot and going round in circles.
Hi @Sherwyn, welcome to the community!
Could you share what happens when you try to send the invitation? Does an error appear, or does it seem to send but never reach the recipient? If you see an error, please share its exact wording with any personal details removed.
The API organization member guide explains how to invite people by email and doesn’t list a matching email domain as a requirement.
Since you’ve already been working with Support on this, could you also share your existing case number? That would help us check what’s already been tried so you don’t have to go through the same steps again.
Please keep recipient email addresses, organization details, and any screenshots containing private information in your existing private Support conversation.
Hiren