Unable to receive verification code email for ChatGPT | help.openai.com doesn't work

ChatGPT Bugs
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162

Crazy that all these people and countless more lurkers are reporting the same issue and yet no response from openai..

1 Like
163

I have not been able to login for 4 days Error Below:

A verification code entry page with a message indicating a failure to send the email OTP and options to continue or resend the email. (Captioned by AI)
A verification code entry page with a message indicating a failure to send the email OTP and options to continue or resend the email. (Captioned by AI)972×517 11.3 KB

164

same issue, when is this getting resolved - paid for platform with no support

165

same issue,gmail did not receive any code

166

This seems to be an issue for me as well. I seem to be getting the emailed verification code on my iMac mail but not on my phone. I actually used a code sent to my iMac to log into ChatGPT on my phone but still getting nothing in my iPhone mail. I’m sure the fix is obvious to most but it has my feeble brain in a virtual tizzy. Thanks.

167

I am having this issue for the past 2 days and have no ability to use ChatGPT. Anyone from OpenAI monitoring this discussion?

Looks like I;m going to have to ask my credit card company to dispute charges from OpenAI and set up a new user with a different email :man_shrugging: