I found a discussion from 2024 here in the community titled “Unable to upload documents” and although I have not experienced an issue uploading PDFs, I followed the suggestion to enabling code interpreter that was provided before the thread was closed. Unfortunately, this did resolve the issue I am experiencing uploading a google doc directly from Google Drive.
The document URL is shared publicly so there is no restriction that I am aware of that would prohibit GPT from using the document as part of my custom GPT.
I disconnected and reconnected the Google Drive integration and still no luck.
Has anyone experienced this issue and discovered a solution?