Hi, I had my account for a while and today I decided to put some credits to play with the API, but I don’t seem to be able to get out of the free tier into tier 1. It has been more than 7 hours and more than 25 dollars bought in credits but it still limits to the free tier.
I guess this is a problem because I have and old account, could someone help me with this?
Welcome to the dev community.
I’d give it 24+ hours. If it still doesn’t change, reach out to help.openai.com.
Hope you stick around!
Well, it is been 24h and I have reached out on help.openai and only got a bot that told me to do what I’ve already done, will need to wait for longer, but it seems a general problem.
Finally got throught! Thanks everyone for the help
please let me know how update from TIER 1. Only wait?
@PaulBellow Hi Paul, I was wondering if you had any other avenues to a solution. I became eligible for Tier 1 last Wednesday (Thursday at the latest), and my tier status still hasn’t changed. I’m desperate to upgrade my status, but the no help has come through the official line.
@parde.cs.lab
Your post in the other topic is the best thing you can do besides reaching out to support via help.openai.com
I will close this topic, to keep things tidy.
Anybody else reading this: if you have the same problem, please post to this topic