We have a running Team subscription on our account, but we still can’t access the “model”: “gpt-4-32k”, via API, with the response “The model gpt-4-32k does not exist or you do not have access to it.”
So now I’m wondering if we misunderstood, and the 32k context length model is not available via API after all? We dont have it in the playground either.
The API is still a separate service from Team.
I’d assume you have to purchase 5$ in credits and then you will get access.
You can check if my assumption is correct by calling the gpt-4 model. If that also doesn’t work then you may have to buy credits.
If you have access to gpt-4 but not the 32k variant I suggest you contact support.
Thank you for the reply. I have access to the regular gpt-4 model on the API and have been using it for a while, so maybe I’ll have to contact OpenAI and ask. (I have credits available on the account).
May I ask why you can’t use one of the gpt-4-turbo models instead? It has a much larger context window than even the 32k model and it’s more than 4x cheaper.
As shown in the linked post, the 32k model was a very limited rollout and probably won’t become widely accessible since gpt-4-turbo is faster, cheaper, and supposedly better.
The gpt-4-turbo-preview (gpt-4-0125-preview, gpt-4-1106-preview) are 128K context models, which are almost certainly the same language models used by the ChatGPT teams.
It is highly likely that the ChatGPT teams use a shortened version of the context from the aforementioned models.
The original 32K context language model is hardly used nowadays.
It is believed that the turbo model will be the mainstream model in the future.
Could you check the account you are accessing it from?? You could be logged in using the Email ID added to Teams and still be mapped to your personal account. You need to switch the account to gain access to GPT-4.
You can do that by clicking on the “A” Icon on the navigation menu ( at the bottom-left corner) and selecting the right account.
