I am having this same issue too! It keeps downgrading me to free. Also, I cannot cancel my subscription now.
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I have been having the same issue. I feel cheated in that they have charged me twice! I thought it was a bug and so I paid again, but now they make it such that you cannot cancel your subscription even! This is stealing!!!
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Currently experiencing the same issue with my account as well. As a note I subād on feb 11 and have not been billed since but have had access to all features and the premium flag on my account.
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Same issue with me. I clicked upgrade to Plus for a second time after being unexpectedly downgraded to free (despite still having a Plus membership) and Iāve been now billed twice with two separate (but identical) subscriptions on the same account. Waiting for an email response.
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This issue of ChatGPT subscriptions downgrading seems to have been resolved for me.
Same issue for me. Upgraded on Friday and sometime on Saturday night Iāve downgraded to basic. Hopefully it comes back
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Somehow I just got downgraded on a paid account. I hope somebody is reading this.
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I will cite the OpenAI employee who finally found the root cause of this bug and announced it in OpenAIās discord yesterday morning:
Hello all! The root cause of this was pinpointed and affecting a subset of users. If you experienced this, please send me a DM with your account email address.
Iām sorry for the issue here and greatly appreciate your understanding that we are a growing product.
I DMāed him on discord and the issue was fixed for me, also I was refunded and got 1 month for free as a result:
