I have the exact same experience. I had upgraded but suddenly realized that I am back to free mode on my PC, while the mobile app remains upgraded
Has the sudden downgrade issue been fixed? I paid for my upgrade and my account is no longer showing my upgrade and I donāt see an option to contact someone about this.
August 2024ā¦ This has just happened to me. I got a new laptop logged into microsoft edge browser and my account has both been downgraded and has no chat history. I logged into my mobile and still see everything there.
update:
I logged out, then logged back in after to doing this post. It gave me a new pop-up to choose whether or not to use the flagship or the API to ingergrate for business. I chose flagship. It then brought me back to login screen where you enter username and password or to sign in via google or microsoft. I continued my login credentials. It then brought me to a different login screen. I clicked login. Lastly, it brought me back to the login credentials page again and so I added it again and now I have everything back as normal.
This happened to me two days ago and is very annoying asking me to upgrade when I have just recently subscribedā¦ I a little happy to see Iām not on my own, but the question is, how can it be rectified? I have sent 3 emails to the customer support, but have yet to receive a reply which is starting to annoy me.
There is an annual subscription as Ranya stated. I know because I paid the full amount for 12 months $39.99/-
There is not. You have been defrauded by some fake app or site.
ChatGPT is at chatgpt.com and nowhere else. Get links to mobile apps only from openai.com.