Hi all -
Suddenly this week, 2 regular users of the ChatGPT macOS desktop app started getting a certificate error when opening macOS ChatGPT (desktop app).
I resolved this by exempting ChatGPT from our VPN SSL Inspection, but normally there is a way to configure a desktop app struggling in this manner to use the appropriate certificate. I can’t find any documentation anywhere on this so curious if anyone else has any pointers.
Don’t have an answer for you, but we’ve been seeing the same issue.
Same here but using Cato VPN and see the same on iOS and macOS. Was working perfectly happy until a few days ago, so something has changed??
Same. Unfortunately, the way to bypass is not recommended in my company due to security reason.
I am seeing this for ZScaler, its very frustrating
I had this very same problem with my work mac. My company also uses ZScaler.
It was working and then it stopped out of nowhere…
For a moment I thought the IT department had blocked it, but it turns out all I had to do was completely uninstall it.
And by completely I mean… not by just deleting the App, but using AppCleaner or similar.
Then I’ve reinstalled it and it started to work again.
I am 99% sure that it will happen again, but at least I know how to make it work now 
Hope that helps some of you.
This all started when our end user updated to the latest MacOS desktop app of ChatGPT Version 1.2024.240 (1725405916). Older version of the desktop app is not seeing this issue.
