Stop changing the quota system without transparency

Codex
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1

I am honestly fed up with the current quota and reset system.

I pay CHF 83 per month for a Pro subscription, and I use Codex seriously for real work. This morning, I used one of my available resets while I still had around 90% of my quota remaining. The system then reset the quota again automatically, leaving me with only around 10% available.

The biggest problem is that users have no clear control or visibility:

  • We do not know exactly when an automatic reset will happen.

  • We do not know whether unused quota will be preserved.

  • We cannot plan our usage reliably.

  • Unused quota appears to disappear instead of remaining available for future work.

  • We are forced to constantly check the quota instead of simply working.

Previously, it felt possible to save several resets or unused quota for larger projects. Now, I am being forced to consume everything immediately because there is no reliable way to preserve it for when I genuinely need it.

This makes no sense for a paid Pro plan. I should not have to juggle quotas every few hours or worry that unused capacity will suddenly vanish. I subscribe to Pro so I can work productively with AI, not so I can constantly monitor an unpredictable quota system.

Please reconsider this entire structure:

  1. Make reset dates and automatic resets clearly visible.

  2. Preserve unused quota for a reasonable period.

  3. Allow users to decide when to use their available resets.

  4. Clearly explain how quota, resets, and rollover are calculated.

  5. Stop silently reducing or replacing remaining quota with an arbitrary small amount.

If unused quota expires after a clearly documented period, that is understandable. But users must at least be allowed to use it when they actually need it.

At the moment, the system feels designed around forcing users to consume quota rather than giving paying customers a predictable and usable service. If this continues, I will seriously consider cancelling my Pro subscription and moving to another provider.

I am asking OpenAI to treat this as serious product feedback and explain exactly how the current quota and reset system is supposed to work.

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