Random voice changes during CarPlay

I’ve been running into a strange issue with ChatGPT Voice Mode while using Apple CarPlay.

Sometimes, when I start a voice conversation through CarPlay, the assistant voice changes unexpectedly. For example, on different occasions it has switched from my usual American-sounding voice to a British-sounding voice, and another time to a woman’s voice. I did not manually change the voice setting before this happened.

It seems random, but I’ve noticed it happening more often recently. I’m not sure whether this is a CarPlay-specific bug, a Voice Mode issue, or something related to the app not preserving the selected voice correctly when launching through CarPlay.

Same issue here. Can’t figure it out. If you ever find a solution?

I didn’t ever find a solution though with the recent live release it hasn’t happened yet.

Hi @Paul_Lee1, @LMC31,

Thanks for reporting this and for sharing the details. I understand how unexpected voice changes in ChatGPT Voice Mode while using Apple CarPlay can be confusing.

Can you please try the following troubleshooting steps?

Confirm and re-select your preferred voice in the ChatGPT app before connecting CarPlay.

Force-close and reopen ChatGPT, then try starting Voice Mode again.

Reconnect CarPlay (Bluetooth or USB) and check whether the issue returns.

Note your iOS and ChatGPT app versions, whether CarPlay is wired or wireless, and the approximate time/region when it occurs.

You can also try these workarounds: start Voice Mode on your iPhone first and then connect CarPlay, re-select your preferred voice before connecting CarPlay, and avoid restarting Voice Mode repeatedly in quick succession.

If the issue continues, please also note whether the phone recently switched networks or whether the same issue occurs on another device. You can then contact support.openai.com from your ChatGPT-registered email address with these details so the team can investigate further.

Thanks again for helping us track this down.

-AJ