I’m helping a user out and they are in a Nordic country. Unlike in the USA, it seems that he has to “charge” his account with credit using his credit card. His account has $43 and some change in it that he paid with his credit card. The account is also more than 48 hours old so there is no RPD limit…

Thanks for the patience folks, the issue has been resolved: OpenAI Status - Issue with API credits We will follow up with individual users who were effected. Really sorry for the issues, we have a bunch of things in the works to make sure this doesn’t happen in the future. I am going to close this…

The only update is even more users arbitrarily unable to spend API credits they’ve paid for by the new prepayment system.

I figured that’s what it was. Crazy for them to release a brand new billing system like this with such a ground breaking bug.

Same problem! [image] APIs stopped working due to the sudden change from Monthly to prepaid API Hi there, We have been a paid user for a long time, and starting yesterday morning, all our API requests are getting the RateLimit Error: You exceeded your current quota, plea…

[image] KrazyKi: figured that’s what it was. Crazy for them to release a brand new billing system like this with such a ground breaking bug. I have exactly the same problem! The chat bot is useless

I have the same issue, and chat bot is not helping. [Screenshot 2023-09-01 at 11.23.08]

[Screenshot 2023-09-01 at 11.24.57]

This seems to be a common issue some are facing, hopefully it is rectified soon. The advice from the email still stands though : Make sure you are not in the first 48 hours. Make sure you have a credit card assigned to your account. Make sure you have selected the correct default Organisation fro…

Same here. Started using API in April. Balance in account, 0 usage for the past two days.

Hi folks. Your accounts may have been impacted by a delay in purchased credits being processed by our billing provider. We’re working with them to ensure this doesn’t happen again. Most accounts should be fixed now – can you try your API requests again?

Currently having this issue as well, I had no usage and wasnt able to use my API until I added credits. This has been an issue for about 3 days now. I was able to use it fine without adding credits ans paying as I go but now Im unable to.

Probable OpenAI Bug: Insufficient Quota Error on Paid Account with Available Balance

API

dwidman September 1, 2023, 2:26pm 14

Topic		Replies	Views
OpentAI API request error : You exceeded your current quota... (now:major challenges/bug with prepayment credit system) API api-billing	54	36287	December 20, 2023
I keep getting an error `You exceeded your current quota, please check your plan and billing details.` even though my account has sufficient credits API chatgpt , api	33	217733	December 1, 2023
Insufficient quota (despite having credits left and being far below the limit) API api	27	9223	January 9, 2025
Ongoing 429 errors: May 18 2025 Bugs rate-limit	13	718	May 19, 2025
You exceeded your current quota, please check your plan and billing details. On charged account API	12	5067	December 1, 2023

Probable OpenAI Bug: Insufficient Quota Error on Paid Account with Available Balance

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