Playground not working

its says ive gone up to my usage limit even though i never used open ai before

How old is your account? I believe there’s a 3 month period to use your free quota.

Do you see the free credits when checking your Usage Dashboard or Billing Settings ?

1 day old account im confused

and i have not used the credits

Normally, you would start with some free credits to test with. That didn’t happen here for whatever reason.

It looks like other people have had this same issue in the past.

You might want to contact OpenAI’s support team and let them know: support@openai.com