Payment API problem and possible project publication

Hello everyone,
I have been using the API for my university thesis (creating a video game) for a few months now. I am using the “text-davinci-003” model. I have associated two credit cards with my account, but they have never been charged since I started using the API, and I’m not sure why. I have entered the credit card information correctly, and I have sufficient credit for payment. In the “Usage” section, I can see the total amount in dollars spent on API calls. I have tried contacting support multiple times, but I have not received any response (it has been a long time since I sent the emails). I’m unsure how to proceed without any feedback from the developers.

I am using the API from Italy, and I don’t know if that could be the issue, especially since ChatGPT has been unblocked in my country (and the API was never blocked). Is it possible that I am using a free version? How can I verify this? Could there be a limit to the usage beyond which I am not billed? (I have reached a maximum of $9 spent in a month). Additionally, when I go to the “Billing history” section of my account, it is completely empty.

Since the project I am working on is a video game that I would like to publish, I don’t want to encounter any issues with OpenAI, but I have no information since they are not responding to my emails. I would also like to know if it is possible to publish the video game and if there are annual subscriptions available instead of pay-as-you-go to manage the API calls from users playing my game.

Thank you to anyone who can help me understand what to do.

Welcome to the Forums!

If you have a registered Credit Card with your API account and the system is functioning for you then you should have no problems, are you encountering an issue?

Hello! Thank you for responding!

No, I’m not having any issues using the API. In early June, I finally got charged for the first time (strange to say, haha) for the month of May. I read online that OpenAI provides $5 of free credit for the first 3 months, but it still seems strange to me since I exceeded $5 of usage in previous months (as I mentioned, I even spent $9 in one month).
Maybe I misunderstood, and the first 3 months are free regardless of usage? I’m a bit confused…

I’m interested in knowing if the first3 months are completely free because then, since I’ll be publishing my game with the API included, I need to inform users well about the cost.

I think you just did not get billed fully while everything is in beta development mode, I’d just accept it as a W in the W/L column :smile:

Hmm, it’s very strange, but all in all, you’re right ahahaha, although I would like to understand more about these payments :laughing: