I have been using the API for my university thesis (creating a video game) for a few months now. I am using the “text-davinci-003” model. I have associated two credit cards with my account, but they have never been charged since I started using the API, and I’m not sure why. I have entered the credit card information correctly, and I have sufficient credit for payment. In the “Usage” section, I can see the total amount in dollars spent on API calls. I have tried contacting support multiple times, but I have not received any response (it has been a long time since I sent the emails). I’m unsure how to proceed without any feedback from the developers.
I am using the API from Italy, and I don’t know if that could be the issue, especially since ChatGPT has been unblocked in my country (and the API was never blocked). Is it possible that I am using a free version? How can I verify this? Could there be a limit to the usage beyond which I am not billed? (I have reached a maximum of $9 spent in a month). Additionally, when I go to the “Billing history” section of my account, it is completely empty.
Since the project I am working on is a video game that I would like to publish, I don’t want to encounter any issues with OpenAI, but I have no information since they are not responding to my emails. I would also like to know if it is possible to publish the video game and if there are annual subscriptions available instead of pay-as-you-go to manage the API calls from users playing my game.
Thank you to anyone who can help me understand what to do.