The transaction for my ChatGPT subscription has successfully gone through today, but I can’t access GPT-4. My account billing information shows that i successfully paid for it, yet it offers to pay again.
This is where AI is frustrating. It appears the open chatbot knows nothing about my issue, but yet I still cant seem to land somewhere to get help. No chance of talking to a person to resolve an issue.
I have a fully paid up ChatGPT Plus account, but when I go to access ChatGPT it asks if I want to upgrade to Plus and I am left without access to the latest models.
You press help and enter a maze that never resolves your issue.
I cannot access GPT 4, but I already renew payment. I need it for my work as a ghost writer and my quality of writing will be reduced if I don’t use GPT 4. I have never logged out from my android in GPT and I renew my payment just yesterday using google play store. What solution I need? I really need help with this. I am so desperate to the point of me contacting them via social medias and comment on chat gpt being error but still no help. the help site is also not effective I kept on getting in a circle of contact supper and ask for help but the questions are predetermined and I cannot still access GPT4. have you guys receiced the same error?
Hello! Good day! Yesterday, I was charged for the plan I have, and it turns out that starting today, I don’t have access to the premium plan that I’ve been paying for and has already been charged. When I try to restore the plan on iOS, it always shows that I have a free plan, which is not true since I was charged for the plan and I haven’t stopped paying for it. What can I do in this case?