O1 pro instantly returns error message "Something went wrong while generating the response..." on all devices

[vlad23]

The same for a few days

[luckyankit]

have informed about this issue to 2 support persons so far, they just read replies and disappear

[gb250e]

I have been corrected.
During the period when the issue was occurring, the following procedure generated responses even though no questions had been asked.

• Create a new thread.
• Select “o1 pro” and ask your question.
• If an error appears, switch to any other model using the model switch button at the bottom of the answer section.
• The screen display becomes distorted, and the send button in the message input field changes to the “Stop” icon (indicating output is in progress).
• After the output finishes—or if it was interrupted in the middle—when you send another message to the prompt, it returns a completely unintended response to the previous question.

[Roundlay]

It appears that OpenAI are/were looking into it: Increased Error Rates in ChatGPT for Pro Users - OpenAI Status

[hellomudder]

Still broken for me, even though they are saying it is fixed. Works on phone, not on Safari BUT DOES work on Chrome. What is going on?

[camasb]

This error went away for a few days for me, and then returned this morning (April 8). I am using the Opera Browser. It affects only o1 pro mode. I ran a prompt in 4o without issue.

[markrmiller]

Was getting this a while back and came back this morning. Great service…

[luckyankit]

it was working till an hour back or two and now it stopped working again, started giving same error again! Seriously this is so frustrating.

[Foxalabs]

Hi,

Please make use of help.openai.com and the support system via the icon in the bottom right corner to connect with the ChatGPT support team.

[luckyankit]

already doing that only, but there too, no one replied yet

[jamesxxxxxxx]

I’m facing the same issue, the help team is using fake typing animation to trick me they are responding

[Roundlay]

Like others, I was able to use o1 pro briefly yesterday but encountered errors again by evening. Same deal today. Customer support claims to have escalated my ticket to an engineer, but I haven’t received an update. Given the poor customer support, I’ll be surprised if we’re compensated for the downtime.

[luckyankit]

It’s working today so far, let’s hope it would continue it to be.