When attempting to generate a key for a new project I get a infinite loader. No pop ups or errors after 10 mins.
I have also created a new project instead of the default project and attempted again with the same results.
I’m facing the same problem!
all same, what’s next? or try another time?
I tried to replicate the issue but the API key was generated immediately in my case.
This could mean that it’s an issue on your end.
Have you tried different browsers, clearing cache and cookies etc…?
having the same issue as well
My post mentioned the use of incogneto mode, I also attempted on my phone and another webbrowser.
Its account related rather than browser-specific it seems.
At least we can test this. I still can’t reproduce this issue but you can try to create a API key using another account.
Ps. You probably already did but this type of error needs to send to help.openai.com
I have the same thing, I tried different browsers, caches and cookies, everything is the same, it just freezes. I tried different browsers, cleared the cache and cookies, tried with and without VPN, and changed the VPN to others, no blockers needed. There are no errors, you just click create a key and the page freezes. I even tried to register another acanut and it doesn’t create either
Tried once more to replicate the issue but can’t make it happen.
My approach was to systematically try different project and organization combinations with different accounts but the behavior is as expected.
The last time users reported similar problems the issue seemingly resolved itself…
I will keep monitoring this topic.
Sorry, I know this intermediate status is not great.
I solved the problem) I just changed the VPN to another one now and everything worked.
Dear OpenAI Support Team,
I am writing to inform you that I am experiencing difficulties in creating an API key on the OpenAI platform. Despite following the provided instructions, the process of generating the API key never completes; it remains stuck in a loading state indefinitely.
Here are the steps I have taken so far:
However, each attempt results in the loading indicator persisting without completing the process. This issue is preventing me from accessing the API for my project, and I would greatly appreciate any assistance you can provide to resolve this matter.
Can you resolve the issue like this user stated above?
I am also having this problem and it continues.
Turning off VPN has not impact on the problem
I have the same problem here. I’ve tried multiple networks and created a separate project but no change. I’ve turned off my antivirus. Any further ideas?
I am also experiencing the same issue, it been loading for an hour now. I created a new project, logged out and logged in, cleared my cached, used a different browser but it just keeps loading and the key is not being generated.
That just happened to me, I logged out and back in and it worked.
same in my case. infinite load. login/logout doesnt work
i created one key this morning but removed it later and wanted to re-create. now i’m stuck…
Same issue. Login/logout doesn’t work.
