Hey people,
help to understand regarding API . Why its expiring and also can use mine or not, cant understand
help to understand regarding API . Why its expiring and also can use mine or not, cant understand
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I think this (Paid credits expired wth?) might answer your issue.
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not really. like what should i now message support? it would be cool to understand how its works in general and why
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Welcome to the foum.
This is a developer forum run by volunteers. For OpenAI support you can go here: (https://help.openai.com) (https://help.openai.com/en/articles/6614161-how-can-i-contact-support)
Also more information can be found (https://help.openai.com/) specifically (https://help.openai.com/en/articles/8264778-what-is-prepaid-billing):
ā4. Expiry and Refunds: Purchased credits expire after 1 year and are non-refundable.ā
There are a number of threads where people have asked this question though, you can search top right, here is another example: (Seeing today that prepaid credits will expire.......WHY..?!)
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can you just explaine it ?
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Iām sorry not with any further authority no but I will try and make it clearer.
The Support site says:
ā4. Expiry and Refunds: Purchased credits expire after 1 year and are non-refundable.ā
I believe likely no based on the support page however this link (Paid credits expired wth?) suggests this is not always the case.
You may find further issue and context specific information on the forum by searching top right or clicking here (Search results for 'expired' - OpenAI Developer Forum) that might help you in your contact with OpenAI Support here: (https://help.openai.com) (https://help.openai.com/en/articles/6614161-how-can-i-contact-support)
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