My organization is on free tier even though I've purchased credit

API
1

It’s been close to 2 full days since I loaded up $25 on my account, but I’m still stuck on free tier

Does anyone else know what I can do?

2

You need to USE 5$ not only to charge

3

I’ved used over $10 so far, with ~$15 left on the account

4

Then seem you should contact support i think ? personnally api work only for gpt 4o, not 4omini

5

I’ve sent multiple messsages to support but no replies so far. Hence just trying the forum to see if there are any other tips. Really appreciate your help :slight_smile:

6

Its seem Open AI support is’nt the best.. :frowning:

7

They can’t respond to every new topic that didn’t first search the forum for recent incidents and the status of resolving them..

8

I am not upgraded yet. I started a week or so ago. No response from support.