My annual Pro subsription has been cancelled only after 5 months instead of 12 months?!

Dear Customer Service Team,

I hope this message finds you well. I am writing to express my concern regarding the cancellation of my annual subscription, which I noticed has been terminated after only 5 months, rather than the expected 12 months.

I kindly request clarification on this matter, as it is essential for me to understand the reason behind the premature cancellation. I would appreciate your prompt attention to this issue so that we can resolve it quickly.

My email: email
User ID: user id

Thank you for your assistance.

Hi!

Yearly subscriptions are not offered by OpenAI.
It is likely that you feel victim to a scammer.
Check this link: I was Scammed yesterday by another AI

Sorry to hear that this happened to you.