My account was deactivated

Hi,

My account was deactivated from Germany without any reason and it was premium account with a subscription. I tried to contact OpenAI team but no help.

First of all, I am not sure why was it even deactivated. There is no proper customer support from OpenAI. What do I do to reactivate my account. This topic seems to a common one. How can I reactivate my account it seems to be an issue at OpenAI side.

Route Error (403 ): { “error”: { “message”: “You do not have an account because it has been deleted or deactivated. If you believe this was an error, please contact us through our help center at help.openai.com.”, “type”: “invalid_request_error”, “param”: null, “code”: “account_deactivated” } }

Any input appreciated. I lost a day already.

BR,
Dk

Hi,

Welcome to the Developer forum.

From a topic with the same subject, this is the best link for support.