(mm let me first say I’m sorry if I posted to the wrong group if I did please let me know and I will try to find the right one thank you)
Hi OpenAI team and fellow users,
I’m a ChatGPT Plus subscriber who uses this platform every single day—not just for fun, but as a crucial tool for planning, communication, and support. With the recent changes (removal of GPT‑3.5, new o3/o4 models, image uploads disappearing when GPT‑4o is capped), I’ve found myself really frustrated—and honestly, a little left behind.
Before, when GPT‑4 was unavailable, I could switch to GPT‑3.5 and still upload images. Now I lose access to core features entirely, even while paying. There’s no fallback, no explanation, and no transparency about caps or resets.
For context, I use ChatGPT to:
Plan and manage my schedule
Stay focused (I have ADHD)
Understand social/romantic cues
Write clear, professional emails
Feel supported when I don’t have people to lean on
This tool has helped me:
File an HR complaint during a hostile workplace situation
Advocate for a promotion
Regulate my thoughts and emotions when overwhelmed
But now, even basic functionality is locked behind a $200/month paywall? That’s more than my car insurance. I’m not a company. I’m a regular person trying to survive a rough economy.
I’m not asking for everything—I’m just asking OpenAI to:
Bring back a working fallback model (like GPT‑3.5) that allows image upload
Be transparent about model caps and reset times
Offer plans that support daily users, not just enterprise clients
I love this product. I’m genuinely grateful for what it’s helped me accomplish. But watching helpful features disappear without notice—especially ones I relied on—is disheartening.
Thanks for hearing me out. I hope this opens a larger conversation about how these changes are affecting the rest of us.
– Alyna