It seems that the code execution environment was reset, which removed access to previously uploaded files. Could you please re-upload

Why am I receiving this error so often? Today, it’s been about once per hour. It’s a mess because I need to more or less start over with a process.

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The same is happening here. For some odd reason the uploaded files are suddenly lost due to “The execution state was reset, which means all uploaded files were lost.”

During the upload, I also received a few errors that specific files were not uploaded, but when I asked GPT which files were missing, it gave me the list of all files it had and they were all there.

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I had an even more concerning, and probably related issue yesterday. My code interpreter files were switched with a completely different set… from a completely different OpenAI customer!

One minute I was analyzing B2B sales and marketing data, and the next I had a code interpreter file about a lab experiment.

I took a video of the issue and reported it to OpenAI. Crickets so far.

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I popped over to this errant thread again just now, and it said that it have information about “power of attorney and involved parties.” And it said that I was working with PDFs and not spreadsheets. When I asked it to tell me about the PDFs it said that it had spreadsheets.

Ahhh, I’m not a lawyer. I’ve never had a document about this topic in my OpenAI API account… Or on my hard drive.

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Same for me today for the second time. Incredibly annoying. ChatGPT tells me: “The execution state was reset, which means all uploaded files and computed results were lost. You’ll need to re-upload your data so we can restart the analysis.”
Subsequently, ChatGPT is unable to read or process files, run Python etc. It’s all broken and all that remains is starting a new chat. And I only had a 90 minute break and left the session open.

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I’m getting this error constantly, I’m a writer and use chatgpt to assist in my game development, please openai you need to fix this ASAP.

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The execution state reset again, which wiped all uploaded files. You need to re-upload the STL file again.

Constantly today every single time

Yea this is a huge problem that happens way too often for files that are not even that big, it seems openai is trying to push us all too pro.

I purchased pro, and this is STILL happening on files I have sent through it before! How do I fix this? Where is tech support for Chat GPT? I would like my money back if it still can’t parse through the data…

My excel file is 15 rows and 5 columns, and the 9 word docs i’m asking the tool to analyze are 8 pages each. So very small. after about the 10 iterative prompt things start to go awry, by the 15th it is asking me to reupload all of the docs, then by the 18th i get this dreaded message. Does anyone know if open ai is working this? It looks like the issue has been going on for more than a month

I’ve been working with a ~3MB .csv file and after analyzing it for ~24 hours(!!) GPT lost all progress and files and had to do everything again and that happened 3 times in a row now, 3 days wasted… right when it says “yes im done, dropping the script right now…”
analyzing…
boom! state reset!

It’s frustrating beyond words i wanna kms

Same. I have been getting this for about a week now. It has worsened daily and is now at the point where it will not even process a simple request without returning this error. I paid for PRO and it cannot do anything!

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Wait what? you are getting this error even in pro?

Yep. Today, it could not even manage this simple task (which was a test to see if it was working):

“Please sort this string into alphabetical order:
asdf;ljkhewrtpouihertvkhb”

I’ve also experiencing for the past 2 days non-stop without any successes, and the issue is ongoing. Key details of the issue:

  • The uploading step for the file (e.g., .xlsx, .csv, .pdf) works, but is not yet accessible.
  • As soon as I try to access or analyze the file, I receive an error saying the execution state has reset.
  • This causes all uploaded files to disappear, requiring me to re-upload, which does not solve the issue.
  • The problem happens on multiple file types and across different platforms (e.g., desktop app, web browser).

This has made file processing completely unusable. Could OpenAI please confirm whether this is a known issue and if a fix is in progress?

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Just over a week ago, I did manage to get it to receive a file (PDF), and get some meaningful processing (it analysed it and returned a list of key words and phrases). It was just after that when this fault started happening, and I have not been able to get it to do anything useful at all without this error.

For anyone dealing with this issue: I have found a workaround!

Apparently the bug is local to the specific conversation/thread; if you start a new conversation, it fixes the issue. Unfortunately, once it is bugged within that specific conversation with ChatGPT, it does not appear to go away and continues to be an issue - WITHIN that conversation only.

Hopefully this helps anyone experiencing this problem!

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