Issue with Accessing Uploaded Files after a period of inactivity in ChatGPT

Hello,

I’m encountering a persistent issue with ChatGPT regarding file access after a period of inactivity, and I’m seeking assistance to resolve it.

Problem Description:

•	I upload a zip file containing my project files to ChatGPT, and during the initial session, ChatGPT can successfully access and analyze the contents of this zip file.
•	However, if I return the next day, ChatGPT consistently fails to access any files within the same zip file. I receive an error message stating, “I apologize, but it seems that I’m still unable to access the content…”
•	Interestingly, when I start a new session and re-upload the same zip file, ChatGPT can access its contents without any issues. 
•	This issue is particularly challenging as it disrupts the continuity of my work. I prefer to use the original session since it contains all the previous discussions and context, which I do not wish to repeat in a new session every day.

Attempted Solutions:

•	I’ve tried re-uploading the same zip file in the original session, but this does not resolve the issue.

I would greatly appreciate any help or guidance on how to fix this problem. The problem is crucial for the continuity and effectiveness of my work with ChatGPT.

Thank you.