Issues with Assistants and File Search

I’ve been experiencing issues with the Assistants API for the past two weeks. Previously, when I sent a file to my assistant for information retrieval and function calling, the process took around 10-30 seconds depending on the file size, which was acceptable for my use case. However, recently, the assistant no longer executes the process when I call it from my application, while it still works fine when tested in the OpenAI playground.

Additionally, I have another issue when users submit multi-page files. The assistant seems to recognize only the first page, ignoring any content beyond that.

Has anyone else encountered these issues? Any suggestions on how to resolve them?

Wow, that is a very unusual one, thanks for sharing, the one I am encountering is pdf files developed and PPP etc, which take 3 to 5 days to be delivered. I find that very strange for something that used to take seconds. Plus i still can’t locate the materials from the My Files downloads, Anyone who can help me locate my Files please? Where do I locate the materials I have developed?