My assistant does not reference any files that I upload. When iteracting in the playground or via api, it always says there are issues accessing documents and to try reuploading them. Is there any workaround to this? My whole reason for using the assistants api was for the built in file search but this is very dissapointing.
Are you located in Europe? There’s been some reported issues lately with Assistants.
Maybe try and delete the assistant and try again re-uploading the documents.
Then, have some tests (or evals) you can run in the playground, THEN try in your own interface/code.
Also - are you making sure to add those files as part of your thread? You have to reference them. Or are you connecting them to the Assistant? (vs Thread)
I am also experiencing this issue. My assistant is configured on the OpenAI GUI and 3 files are uploaded to the storage and attached to the assistant. In the Playgorund, it all works well.
When using API, I am retrieving the aforementioned assistant but I am getting this:
It seems there was an error while trying to search the uploaded files. Could you please provide more details or con…
When listing files
res = client.files.list()
I am getting, in results, all three files.
Having issues with files too, both via the API and the dashboard. First seen yesterday, 15th January. It’s not helpful that the API is not throwing any errors.
I have just realised that I only have issues when using API via Python code. When I use makecom, everything is working OK
I have same issues with Assistants Api file search tool, did not happen before yesterday.
I have just changed the model, from 4o to 4o-mini and the problem went away