I’m experiencing an issue with uploading files in ChatGPT. I receive the message: (“Cannot upload file”), and after that, the system prevents me from adding any more files or images, even though I haven’t successfully uploaded any today.
I have already tried the following troubleshooting steps:
Refreshing the page,
Logging out and back in,
Using a different browser,
Clearing cache and cookies,
Trying on a different device.
Unfortunately, the issue persists. Could you please assist me in resolving this?
I am having a similar issue. Tried to upload several PDF files, ranging from 1 MB to 5 MB. Getting “Unknown Error Occurred” message each time. I asked GPT if they are experiencing broad issues with uploads. It said no.
I’ve been having issues with this as well, I know its session based because new chats always take the upload fine but if you continually upload in the same chat, it just says it can’t access it.
There were some Google hits on this issue happening for a bit back in May 2024. I am glad that i found the community forum with other people experiencing this issue now.
I was getting frustrating as i was using it for work to experiment with tokenizing some of our quality program. I thought i had hit a data limit or something because of the size of the documents.
Im just happy to discover its not something unknown on my end causing the issue.
I signed up for ChatGPT Pro and using verion 40. I am supposed to have the fully funtional version of ChatGPT, as I paid for, but I clearly do not. There are not paperclip icon or upload button to submit files in the chat interchange. I tried trouble shooting via the Chatgpt but with no success. I went to Open AI site and submitted a service ticket. I was offered a refund as I have exahaused all of my otions to fix this issue. I was told it is a “Back End” issue with ChatGPT. Too bad as I was really looking forward to using the app.
