Issue with GPT Actions on ChatGPT App – "API tools unavailable"

GPT builders Plugins / Actions builders
1

Hi everyone,

I’m encountering a recurring issue while working with GPT and Actions, and I’m hoping someone has seen the same or can provide some guidance.

Here’s my setup:

  • I’ve built a GPT with a configured Action to call a backend API.
  • The API is running on an Azure VM using Express.js.
  • The GPT and the Action trigger work most of time in both the Playground and on the web page.

However, when I use the ChatGPT app (mobile/desktop), the Action often (50%) fails to trigger in the conversation. When this happens, the GPT responds with something like:

“The API tools are unavailable for use.”

Oddly enough, if I persist and retry a few times, it sometimes works successfully within the app.

Has anyone encountered a similar problem?

Could this be a configuration or compatibility issue specific to the ChatGPT app?
Any tips on where to check or how to debug this?

I’d appreciate any insights or suggestions for fixing this issue. Thanks in advance for your help!

2 Likes
2

Many api issue occurs today, see API

3

hi @exceedmycurrentquota , thanks for replying. So you suggest it’s an internal problem in GPT, there are nothing we can do about it?

4

Yes, and today is my lucky day. You could try again to see if it works for you.

Best,
Fengyang

5

yes, most of time is working, but if the GPT Action http call service is unstable like this, we need contact the OpenAI support team i think.

Cheers,