Showcasing the issue. It seems to drop the screen halfway down with no way of fixing it. I cleared all data related to ChatGPT on Safari and the issue still persists. Yesterday, it was not like this. Reddit users also have expressed this issue on the ChatGPT sub. Google Chrome has no issues for me.
You can also view by “new” on the Reddit sub and see others who have posted about this. Just wanted to clear up and establish that multiple users are experiencing this as well!
EDIT:
The issue seems to be hit or miss. Users are reporting that the issue persists on iOS and the iOS app as well as MacOS web browsers even on Chrome. Might be an issue with Apple specifically but unsure as Android or Windows users haven’t posted anything on it yet that I have seen.
EDIT #2:
Just test it on Windows 10, Chrome and Edge. Did not get the issue to occur when using either.
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I am using a iOS mobile device to use ChatGPT and I have tried three different browsers. Safari, Chrome, and Google. All of which do the same thing. I refresh and it will sit normally for a moment before it just crunches. I have noticed that when I try to use the site without logging in, I can’t seem to get it to recreate the issue. But the moment I log in to use it, Crunch. Forgive my informal wording, I don’t know how else to describe it.
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From what I can tell, this seems to be a safari-wide problem. I’m also experiencing it, I’ve seen others reporting it. I’m guessing we just need to wait for a hotfix or something. I’ve also seen some reports that chrome doesn’t work, and some that chrome works fine, so it might be an iOS problem in general
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This is happening since this morning for me. I added ChatGPT to my taskbar and it has the same behavior. No way to correct it at all.
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Same here macOS Sonoma !
Thanks
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Omg same issue for me can’t copy and paste either if anyone knows how to fix this it’d be great
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In the past I’ve dealt with occasionally the window being just slightly too high, this might be a problem that’s been around for a while but some UI change has made it worse (Just kind of spitballing here, don’t really have any other options)
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Would you say it’s reasonable to believe it’s on their end, and it’s not that there’s something wrong with my account or device? I know it’s probably on their end, Not the smartest with this stuff, so I just wanted to make sure I could rest easy knowing nothing broke on my end.
The reason I posted was to see if the issue was for multiple users as well. Seeing that yourself and others also have the same issue across Apple devices likely means that there is some sort of bug that is causing this. I assume that since it seems to be such a widespread problem that it will be fixed pretty quickly. Here’s to hoping! In the meantime, try using a computer if possible and try a different browser than Safari.
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Also had the same experience. Inspecting the page real quick revealed that the body element had a weird css margin added to the top of 462 px specifically and a max height supposedly mitigating it with a calc function 100% - 462px. If you turn this off in the inspect tab on your browser you can have a normal experience. Just weird it’s there in the first place.
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Photo having these css attributes turned off.
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Same issue on my phone, seems it’s an iOS issue, will try the solution by histeward
Awesome! I know little of API and integrations for web based applications, so thank you for pointing this out. It was very helpful!
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Just tried it now and it seems it was corrected.! 
Well checking the webapp again and it seems they hotfixed it real quick. It’s just an issue on their backend serving the files to the front end so it’s not a permanent fix. But glad they fixed it quite fast actually!
