I’m trying to buy some credits for the Platform and I leave the automatic recharge option unchecked. However, the Continue button remains disabled. If I check the option and fill out all the recharge fields then the Continue button becomes enabled.
When did automatic recharge become mandatory? Why even allow the user to disable? Unless that’s a bug?
Hi welcome to community!
Automatic recharge is not mandatory. You can deposit what amount do you want.
Have you added first any payment method?
https://platform.openai.com/settings/organization/billing/payment-methods
From Billing Overview when I go to Add payment details, the modal that opens is where I’m seeing this issue. The first screen in the modal is filling out your credit card information. Then the next screen is where it asks about automatic recharge. That is where I’m having trouble.
Seems to be a bug. I found a workaround:
Ah yes that worked, thanks!
after clickin g on continue and ending up on the second form. I cant click continue again. Seems like its bugged. cant add payment method
Can’t add payment method. First page goes alright and let’s continue but second page doesn’t let me continue. The Continue button is not active.
Same here, I added my credit card in the first step, but in the second the button to finalise is always disabled