Summary
The current x86_64 ChatGPT desktop build installs and runs natively on an Intel Mac, and its UI exposes both Computer History and Appshots. However, both features fail because the managed Computer Use service cannot be spawned.
Environment
- MacBook Pro (MacBookPro16,2, 2020)
- Intel Core i5-1038NG7, x86_64
- 16 GB RAM
- macOS 26.5.2
- ChatGPT desktop version 26.810.52044, build 6662
- Bundle ID:
com.openai.codex
The issue still reproduces after fully quitting and reopening ChatGPT and after restarting the Mac.
Computer History
Computer History is visible under Settings > Integrations, but selecting “Turn on” does not start the service.
The application log repeatedly reports:
Failed to spawn managed Computer Use service
It also reports:
Failed to reconcile managed Computer Use service appshotsEnabled=true computerUseEnabled=true skysightEnabled=true
Appshots
Pressing the Double Command hotkey correctly detects the frontmost Google Chrome window and creates an Appshot capture request. The request then fails before any screenshot or accessibility text is captured:
failureReason=start_request_failed
hadAxText=false hadScreenshot=false
errorMessage="Failed to spawn managed Computer Use service"
This happens before the macOS permission stage, so resetting Screen Recording or Accessibility permissions does not address the failure.
Additional diagnostic
The ChatGPT main executable is a native x86_64 binary. However, the expected managed Computer Use service executable, SkyComputerUseService, is not present in the Intel installation or created under ~/.codex/computer-use/.
Expected behavior
If Intel Macs are supported, the x86_64 build should include a compatible Computer Use service so Computer History and Appshots work.
If these features are Apple Silicon-only, the Intel build should hide or disable them with a clear compatibility message, and the documentation should state the architecture requirement.
Questions
- Are Computer History and Appshots intended to support Intel Macs?
- Is the missing x86_64 Computer Use service a packaging defect?
- Will a corrected Intel build be provided?
Official documentation currently describes both features as available on macOS without mentioning an Apple Silicon-only requirement: