"insufficient_quota" even though I have ner used it

Hi everyone, I’m currently developing a whatsapp chatbot for a small travel agency, everything’s working fine unti I try to test it.
Turns out it cannot create not even one chat, thanks to next error.

error: {
message: ‘You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.’,
type: ‘insufficient_quota’,
param: null,
code: ‘insufficient_quota’
}

However, this is new account, I’ve never used any API services yet, the activity is 0% this and previous months. Does anyone knows what can I do about it?

Btw, I’m planning to acquire a paid plan but only after I tested my bot was working fine.
and the the gpt version I’m trying to use ‘gpt-3.5-turbo-16k’

429 - You exceeded your current quota, please check your plan and billing details Cause: You have run out of credits or hit your maximum monthly spend.
Solution: Buy more credits or learn how to increase your limits.

You just need to add at least $5 to your account.

Let us know if that doesn’t work.

1 Like

Just did that, have the credit on my acc. Still saying the same thing.

I have same issue here pleasse helpp

SAMEEEEEEEE i paid 6$ but i cant use apiiii