Insufficient_quota error, I charged with $10 and no usage yet

Community
1

Steps

  1. Added credit card
  2. Created a project
  3. Got user API key.
  4. Made a request using the API and my new User API key
  5. Received:

Error code: 429 - {‘error’: {‘message’: ‘You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.’, ‘type’: ‘insufficient_quota’, ‘param’: None, ‘code’: ‘insufficient_quota’}}

Never used the API before in my account (but in another one working fine), then I didn’t exceed anything.

Thank you in advance.

2

Welcome to the community!

Did you just add the card, or add the card AND add money? You need to add at least $5.

Did you check your billing page?

3

Thank you Paul for the welcome!
I add the credit card, and money, of course.
Screenshot 2024-09-20 at 17.03.06
Is really weird, because I did this before with my work account and worked perfectly.

4

Are you exceeding RPM (requests per minute) maybe?

https://platform.openai.com/docs/guides/rate-limits

5

I just made a single request.

6

I must put this to work, any idea?

7

Report back after seven hours and see if it started working after the payment to activate the account went thru, after a typical delay?

8

It seems that have a delay to begin to work. I tested now and worked. Thank you guys!