Initially loading gpt-image-2 but then fails. Had access last night (never used it)

API Bugs
, ,
1

Verified my account early last year btw.

Last night I wanted to see if I had access. Saw the model was loaded correctly, but didn’t pull the trigger on any prompts.

All day today I’m seeing “No eligible models available” after very briefly seeing the image-2 model try to load in. I’ve tried clearing cache/cookies, logging out, etc.

image
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2

Same issue here. I notice that the console is logging an error for a GET call to https://api.openai.com/dashboard/user/api_keys with this response:
{
“error”: {
“message”: “Incorrect API key provided: null. You can find your API key at platform.openai.com/account/api-keys.”,
“type”: “invalid_request_error”,
“param”: null,
“code”: “invalid_api_key”
}
}

As well as an error with status 404 for a call to https://api.openai.com/v1/dashboard/organizations/inquiry/TRUSTED_BUSINESS with this response:
{
“error”: {
“message”: “Inquiry not found”,
“type”: “invalid_request_error”,
“param”: null,
“code”: null
}
}

Revoking and re-creating all of my project’s API keys doesn’t appear to fix the issue, nor does creating an entirely new project. My account is also definitely funded and well below the spending limit.

3

Same here. I was able to use gpt-image-2 yesterday but today it just shows “No eligible models available.”

4

Anybody found a fix ?
It’s even worse that it doesn’t load your generation history then. 150 Dollars in Tokens down the drain and nobody to write to

5

same issue. not working now.

6

I’m also seeing this.

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IMG_17431170×1084 65 KB

Add: The same thing is seen in Videos, for me at least.

7

Having the same issue from yesterday, started on mobile and now even on desktop.
I have my profile verified, enough credit and the models enabled in the settings, but can’t use or see them in playground.

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image620×269 11.2 KB

8

I am also having this issue. Was using it with no problem, I then used too much and my account went negative, I charged an additional $100 in api credits and my account looks fine, but now “No eligible models available.” Very frustrating.

9

Yup +1 getting 500 errors through the API for gpt-image-2 and the image drop down has the “No eligible models available.”.

Happened just after a credit recharge. We’re “Usage tier 5” with a verified account. This issue has been ongoing for about 12 hours now!

11

I have the same issue. :weary_face: :weary_face: :weary_face: :weary_face:

12

Since here are multiple people reporting the same thing across desktop and mobile, this looks that it could be platform-side.

@VeitB you haven’t heard anything about this?

13

I’ve not heard anything, but the mod team has sent this along. Hopefully, we’ll hear soon.

Thanks for all the reports.

14

Hey everyone, Apologies for the inconvenience. We are happy to look into this issue. Would you please be able to open a support request with us at support@openai.com and share a har file with us while trying to using the image model. Please make sure to share the case id or case subject here with us so we can track your request. Thank you!

15

So is there no way to fix that right now? And on top of paying and not be able to use the credit we also have to do additional work by providing a har file?

16

using the API directly with code is what I ended up doing, which works with no issue. Seems to be a frontend thing.

17

I opened a support request and sent the HAR file + screenshot.

case number: 08089322

18

Update: working at least for me now​:raising_hands:

Thank you @OpenAI_Support for quick fix!

19

Same for me! Thanks @OpenAI_Support

20

Mine works now, thank you!