Hello,
I am writing to demand **immediate restoration of my ChatGPT Plus account**. My subscription was arbitrarily canceled after I requested a partial refund or goodwill credit due to prolonged service instability affecting over **half of my billing period**.
I am a disabled user who relies on this service daily for **critical legal, custody, disability, and educational work**, including document preparation, school board communication, and other essential tasks. The cancellation has left me **without access to features I have paid for**, including file uploads, PDF handling, and ongoing chat threads.
I have now sent **nine prior emails** and used the web chat escalation tool, and I have only received automated responses. This is unacceptable. My account must be restored **immediately**, and I request that a **human billing specialist contact me directly via email without further delay**.
For clarity:
- Account: SaraHannaOriginals@gmail.com
- Most recent payment: CA$30.50, Google Play transaction ID: GPA.3341-4799-5287-27989..0
- Issue: Full account cancellation, file upload throttles, inability to continue critical chats, service disruption due to OpenAI error
I expect a **direct email response from a human billing specialist immediately**, not an automated reply.
Thank you for your urgent attention,
Penelope Parker
Waterloo, Ontario