Image generation in Sora stuck on infinite loading (April 18, 2025)

Hi everyone,

Today (April 18), I’m experiencing an issue where image generation in Sora never completes — it just stays in a loading state indefinitely. I’ve tried reloading, switching browsers, and checking my internet connection, but the problem persists.

Is anyone else seeing this behavior today, or is it just on my end?

Any help or updates from OpenAI staff would be appreciated.

Thanks!

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I’m having the same issue.

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I’ve been having the same issue for the last hour+

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Have the same problem for the last around 3 hours

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Same issue :frowning: Got the unexpected error and after hours the error message is replaced with the actual image. Weird

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Same issues received this message: “There was an unexpected error running this remix.”

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Same thing happening to me, either unexpected error after awhile or just infinite preparing/load. It’s been about 6 hours now.

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OpenAI Status

https://status.openai.com/

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Same here. Nothing ive done troubleshooting wise has helped either :melting_face:

I logged out/back in one more time and got this error

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same for me. been happening for atleast 4 or 5 hours

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having the same issue. I had a lot of generated image on my existing library and I thought that was probably the reason so I cleared it and it’s the same thing I tried to generate something after 4 hours now and it’s still the same issue. Why is SORA having way too many issues recently. For the last 2 weeks its the new users (including me) who are not being able to generate videos because we are restricted due to their server issue and now I cant even generate images. I’m an AI content creator and it’s a bit disappointing not having access to what I’m paying for. I’m not talking about any refunds, I just want this to work smoothly and having full access to what I’ve been promised.

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I have occasionally the same issue for video creation and as you can create one video at a time with Plus, you are kind of blocked to create new content. Video generation is just keep running, no way to cancel/trash it, as even if says trashed, it keeps running and trying to create a video.

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I am stuck on it too same issue as well: Video generation is just keep running, no way to cancel/trash it, as even if says trashed, it keeps running and trying to create a video. I have tired everything

Same issue, cancelled an image mid generationa nd its stuck on this infinite loop. any of y’all found a solution?

Same issue here. It’s stuck on generating an image for 8 hours now, and nothing works when I try to cancel it. It blocks me from Creating anything else. What am I paying for?

Having the same issue…how is this not fixed? Seriously it’s ridiculous.